Frequently Asked Questions:


1. Does the clinic's staff speak English?

Yes, our physicians and employees speak English. We also have a professional translator in our clinic.


2. Does the clinic provide assistance in organizational matters?

Yes, we will organize hotel reservations, shuttle services, excursions, etc. for you.


3. Will I obtain medical reports in English?

Yes, we will translate the reports into English.


4. What payment methods do you accept?

You can pay by credit card (Visa, American Express or MasterCard). We also accept cash payments in dollars.


5. When do I have to pay?

We will calculate your therapy costs and draw up a treatment contract. Then you can pay using one of the payment methods above.


6. What about invoices of external labs or costs for medicines?

We will calculate the costs. Then you can pay everything to us. We will transfer the invoice amounts to the respective lab or pharmacy.


7. What if a medical emergency occurs?

We are located in the district capital, which offers a wide range of medical facilities. In close vicinity to our center, you will find dentists, ophthalmologists, orthopedists, and other health care providers, as well as several pharmacies.


8. What activities can I enjoy in the region if I want to stay longer?

We are located in a nature reserve which is one of the most popular vacation areas in Bavaria. If you enjoy skiing, a ski lift is only a 20 minute drive away. Other leisure facilities that are available in close proximity to our center include hiking trains, cycle paths, water parks, exhibitions, bobsled runs, lakes, mountain huts and many excellent Bavarian restaurants. We will gladly assist you in finding the right activity for you.


9. What activities can I enjoy in your clinic?

We have a large rehabilitation center with swimming pool, massages, baths, nutrition counseling, a fitness room, and a special infrared sauna. Our special back therapy is unique in Europe. Our rehabilitation physician and 23 specialized trainers will be happy to take care of you.


If you have any queries, please do not hesitate to call Mr. Marco Salafia at +49-9971-2003213 [1] for assistance in English (Our business hours are between 8:00 a.m. and 5:00 p.m. CET /(CEDT [2]). You can also reach him by email at

We would be delighted to provide you with our specialized medical services here at the INUS Medical Center in Cham, Germany


Karin Bak



[1] The plus (+) sign means you have to add the international exit code used to dial abroad from your country. Examples: If you are calling from the USA or Canada, please replace +49 with 01149. If you are calling from the UK or any other country of the European Union, please dial 0049. As you can see, the exit code varies depending on the country you are calling from. While most countries use the exit code 00, your country may use a different one.

N.B.: If you are calling from inside Germany, please drop the +49 part and dial a 0 instead.

[2] The standard time in Germany is Central European Time (CET), which equals Coordinated Universal Time (UTC) +1 hour. From the last Sunday in March to the last Sunday in October, Germany observes Central European Daylight Saving Time (CEDT) / Central European Summer Time (CEST), which equals UTC + 2 hours.